Once the account restriction is lifted, to remove the Business Profile suspension, you can submit an appeal for your Business Profile. Your account may be restricted when you violate our policy. Learn more about Google Business Profile restriction policy. You can provide feedback about a comment or review left by another Google Play user.
Submit evidence
Learn more about how we process app reviews. Make sure your profile follows all the guidelines. If you’re located in a European Economic Area (EEA) member state or territory, you may have additional redress options.
Submit an appeal
If you believe your profile should be reinstated, you can submit an appeal. Only if your reinstatement request is denied, we review victory programs may be able to do an additional review to prove your eligibility. You can submit an additional review to a denied request. You can provide additional evidence that wasn’t added with your original appeal. View the types of evidence that can strengthen your appeal process.
- You can find and track the status of your appeal there as well.
- Learn more about Google Business Profile restriction policy.
- You can provide additional evidence that wasn’t added with your original appeal.
- Your account may be restricted when you violate our policy.
- Learn more about how we process app reviews.
What happens when a profile is removed?
- If you’re located in a European Economic Area (EEA) member state or territory, you may have additional redress options.
- You can provide feedback about a comment or review left by another Google Play user.
- To lift the restriction, you can provide a reason and submit an appeal for your account on your My accounts page.
- Once the account restriction is lifted, to remove the Business Profile suspension, you can submit an appeal for your Business Profile.
- If you believe your profile should be reinstated, you can submit an appeal.
To lift the restriction, you can provide a reason and submit an appeal for your account on your My accounts page. You can find and track the status of your appeal there as well. We may suspend or disable Business Profiles that don’t follow our guidelines.